- If the purchased Gemstone is exchanged within six months no amount will be deducted from the purchase price.
- However, the GST amount that was paid at the time of purchase will be deducted.
- If the Gemstone is exchanged after six months, a two pronged deduction will be done: the GST paid during purchase and 25% of the Gemstone value will be deducted.
- If the Gemstone is found broken there will be no exchange and no refund.
- Only inorganic gemstones will be exchanged. Organic Gemstone exchange will not be entertained. Pearl and Red Coral once sold will not be exchanged.