Shipping Policy
At Geodiamonds, we are committed to providing you with a smooth and reliable shipping experience through our trusted logistics partner, ShipRocket. Please take a moment to review our shipping policy to understand the available shipping options, costs, estimated delivery times, and other essential details.
Domestic Shipping (Within India):
Shipping Options:
Geodiamonds offers the following domestic shipping options through ShipRocket:
- Standard Shipping: This option ensures the safe delivery of your order to your doorstep. Shipping costs are determined based on the weight and dimensions of your order.
- Express Shipping: If you need your order delivered quickly, you can choose our express shipping option. The shipping cost for express shipping may vary depending on your location.
Free Shipping:
Enjoy free standard shipping on all orders above Rupees 1000. Please note that this offer is subject to change, so check our website for the latest threshold.
Cash on Delivery (COD):
For added convenience, Geodiamonds provides the Cash on Delivery (COD) option for orders above Rupees 1000.
Dispatch Time:
The dispatch time is the duration required to prepare your order and hand it over to ShipRocket for shipping. The dispatch time may vary based on the product type and any customization requests you've made. You can find the estimated dispatch time on the product page.
Delivery Time:
ShipRocket, our logistics partner, typically delivers orders to major cities within 3 to 5 days. For non-metro areas, delivery may take 4 to 7 days from the date of dispatch. You can track your order online using the provided tracking information.
Shipping Safety:
Your shipment's safety is our top priority. Geodiamonds ensures that all orders are securely packaged in tamper-evident packaging to guarantee a secure delivery. Additionally, all our shipments are fully insured at no extra cost to you.
Hidden Costs:
We are committed to transparency, and there are no hidden costs. The amount you see at the time of placing your order and on your order receipt is the final price. Any applicable taxes or duties are covered by us.
International Shipping:
Free Shipping:
Enjoy free express international shipping on all orders above 40000 (approx USD 40). Our express shipments are facilitated by ShipRocket, ensuring secure and timely delivery.
Shipping Options:
For orders below the free shipping threshold, you can choose from the following options, all handled by ShipRocket:
- Postal Shipping: Estimated delivery time for Metro city is 1 to 2 Days.
- Postal Shipping: Estimated delivery time for Non-Metro city is 2 to 4 Days.
- Express Shipping: Estimated delivery time for Metro city is within 1 Day.
- Express Shipping: Estimated delivery time for Non-Metro city is within 2 Day.
Please note that shipping costs vary based on the destination and chosen shipping method. We subsidize these costs to offer you competitive rates.
Custom Charges and Duties:
Please be aware that any custom charges, duties, VAT, or other import taxes imposed by your country are not our responsibility. These charges are determined by local authorities and vary from case to case. Contact your local customs office for clarification.
Shipping Safety:
We understand the importance of your order's safe arrival on its long journey. Geodiamonds partners with ShipRocket, a reputable logistics provider that handles your package with care. All our shipments are securely packed in durable, tamper-evident packaging and are fully insured.
Tracking Your Shipment:
You can easily track your shipment online using the tracking information provided. Please note that postal shipments to certain countries may experience delayed tracking.
Identification Requirements:
In some countries, especially for high-value shipments, you may need to provide valid identification (such as a Tax ID or social security number) to ShipRocket or your local courier service for customs clearance. We recommend sharing this information to facilitate a smoother shipping experience.
We hope this shipping policy clarifies the shipping process at Geodiamonds, powered by ShipRocket. If you have any further questions or require assistance, please don't hesitate to contact our customer support team. Your satisfaction is our priority, and we are here to ensure your shipping experience is hassle-free and dependable. Thank you for choosing Geodiamonds!